The Annual IT Service Management Conference hosted by itSMF Ireland provides a forum for IT Service Managers, Helpdesk Teams and IT Performance Managers to exchange views, share experiences and participate in the continuous development...

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The Irish Computer Society will invite over 100 of the country's top-level IT professionals to the 5th annual ICS Leaders Conference taking place on 12th October, 2017 at the Radisson Blu Royal Hotel, Golden Lane, Dublin 8

An ICS Skills exam session offers candidates the opportunity to sit an online exam from the following list:

• ECDL Core Level modules (available in Office 2007, 2010 and 2013)
• ECDL Advanced Level modules (available in Office 2007, 2010 and 2013...

The course addresses all aspects of PRINCE2® (components, processes and techniques) and includes additional elements such as planning & risk assessment techniques that are left open within the method.

The course includes the following:

Examination and Registration Fees

The official OGC PRINCE2® manual

Pre-course instructions and essential reading

This course covers the processes, components and techniques included in the PRINCE2®  Project Management Method.  The course prepares delegates for the APM Group Foundation exam (included in the course).

TOGAF® is the foremost generic framework in the field of Enterprise Architecture (EA). This course provides guidance on what to do to establish an architecture practice and how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support and sustain the transformation.

The course covers the processes, components and techniques included in the PRINCE2® Project Management Method.  The course prepares delegates for the APM Group exams (included in the course) and maximises their prospect of being awarded the qualification of Registered PRINCE2® Practitioner.

This one-day introductory-level programme is designed for those who handle information about patients and colleagues – and who need a basic understanding of data protection rights and responsibilities in Ireland. It covers the fundamental issues contained within the Data Protection Acts relative to Healthcare Personnel and provides information on how to achieve compliance.

Graduate Conversion Course - H. Diploma in Science in Computing

Honours Degree Graduate

Logical Problem Solver

Looking for a Challenging & Rewarding Career

No fees for eligible candidates

Open to public & private sector candidates

Duration: 1 Year FT/ 2 Years PT + 6 months optional industry placement.

This programme, developed jointly between GMIT and the Irish Computer Society, aims to familiarise students with the core values of the eHealth Ireland strategy: patient wellbeing, efficiency, and data availability. The programme will provide an explanation of the technologies and data standards which will underpin the eHealth strategy, and enable graduates to play a proactive role in the implementation of the eHealth strategy in their own health care setting.

This two-day introductory course to SQL using SQL Server 2012 and MySQL 5.0 is aimed at those who are expected to develop and support the databases behind web services or internal business processes. At the end of the course, learners will have acquired the essential skills required to create and query databases.

Learn how to implement better business strategies for cost control, risk reduction and improved business value in the IT asset lifecycle with this comprehensive IT Asset Management certification.

Gain valuable insight into the EU General Data Protection Regulations from multiple perspectives with our comprehensive Advanced Data Protection suite leading to full certification through the ICS European Certified Data Protection Officer Programme (ECDPO).

Be confident that your organisation’s policies and procedures are legally compliant with data protection legislation by completing Ireland’s first certified data protection practitioner programme.

This entry-level 3-day course provides an excellent introduction to the latest version (version 3) of the IT Infrastructure Library (ITIL®).

It covers all of v3 Lifecycle, including Service Strategy, Design, Transition, Operation and Continual Service Improvement.

It also provides the opportunity to gain a highly respected, and valuable industry recognised qualification. The course duration is 3 days, with the formal examination scheduled for the afternoon of day 3.

The Portfolio, Programme and Project Offices (P3O®) guidance provides advice, supported by discussion and examples, on how to develop a governance structure that helps optimize an organization's investment in change alongside its business as usual work.

The P3O Foundation and Practitioner course, based on the 2013 guidance, comprises five days of trainer led instruction, with the Foundation examination on day three of the course and the Practitioner examination on day five of the course. The course will to provide delegates with a comprehensive and applied understanding of the P3O advice and prepare delegates for the P3O Foundation and Practitioner Certificate examination.

Trigraph reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.

Computing professionals do not need to be financial experts but they must be financially literate to be able to grasp the essential financial reality of any situation.

This comprehensive, three-day course will equip participants with in-depth knowledge of core concepts and practices in finance, enabling full and fluent discussion of financial matters, as well as the means to implement that knowledge in a practical way.

This course was jointly developed by the Business Analysts Association of Ireland and the National College of Ireland. The course is delivered by NCI, the QQI-accredited provider.

The role of the business analyst is to identify the core business objectives of an organisation and its constituent parts and to ensure that the processes, procedures, systems and structures that are in place are the most effective and efficient to enable it to achieve its core objectives.

This professional course offers academic accreditation for business analysts and for those who play a leading role in improving business performance, either in their own company, or in a consultancy role to others, through the use of proven business analysis techniques.

If for any reason you need to cancel your place on the course, please ensure you are aware of our cancellation policy.

An exciting new part-time programme to give current and potential Software Architects the skills, theory and recognition they need to develop in their role. For the first time candidates can gain a full Masters of Science degree in this specialist area through a mixed learning process with an emphasis on practical application in the workplace.

An ICS Skills exam session offers candidates the opportunity to sit an online exam from the following list:

• ECDL Core Level modules (available in Office 2007, 2010 and 2013)
• ECDL Advanced Level modules (available in Office 2007, 2010 and 2013...

This course aims to provide sufficient basic knowledge to analyse data in the best way without making any of the common errors. The main headings we will cover during the course are described below. Each section will first be explained theoretically, followed by practical exercises using example data (or data that is provided by the customer). We will use Minitab data analysis software to practice the various analysis. Each participant will be provided with a free 30 day trial version of Minitab. Some of the topics will also be illustrated using MS EXCEL.

It is advised that each participant has access to a laptop or desktop PC with Windows 7 or 8.1 installed.

Effective risk management can bring significant and far-reaching benefits to every company or organisation. M_o_R® is an internationally recognised methodology to assist you put in place effective frameworks for making informed decisions about risk. It is used by the Office of Government Commerce (UK) as the best practice in risk management.

It is a robust yet adaptable framework that allows organisations to assess risk accurately. It is fully accredited by the APM Group Ltd and those who successfully pass the exam will receive the internationally recognised qualification. The exam is not compulsory.

A one-year, part-time and online degree programme accredited by DIT and delivered by Digital Skills Academy. This programme is taught by respected industry leaders and innovators and pioneers the latest developments in online learning and virtual team-working.

Be confident that your organisation’s policies and procedures are legally compliant with data protection legislation by completing Ireland’s first certified data protection practitioner programme.

Audits are used to identify any issues of concern about the way the organisation deals with personal data and to recommend solutions. Under GDPR, organizations now have an obligation to audit their data processing activities.  A data controller or processor’s ability to conduct its own data protection audit is an invaluable skill to have when ensuring compliance obligation under GDPR.

Data Protection by Design is an approach to system design which takes privacy into account throughout the whole service, product or systems design process. Protection of personal data should not be retrofitted or seen as an afterthought but instead be seen as integral to systems development. Before the first line of code is written, as a data controller you should ask the following question should be asked;

1. What does the use of personal data mean for the customer?

2. What  risks will the use of personal data pose to the fundamental rights of individuals?

3. Are the necessary technological measures in place to safeguard processing of personal data?

Iasa's Architect Core training provides an introduction to the tools, information, skills and terminology required to succeed as a professional architect.

This course is designed to give you and your team all of the tools you need to lift architecture from a ‘documentation’process to a true business capability. All IT architects will benefit from the concepts presented in this course.

Gain valuable insight into the EU General Data Protection Regulations from multiple perspectives with our comprehensive Advanced Data Protection suite leading to full certification through the ICS European Certified Data Protection Officer Programme (ECDPO).

Prepare your organisation for the changes under the new EU General Data Protection Regulation with this advanced data protection training course. Learn how to facilitate, accommodate and implement the new requirements before their enforcement in 2018.

Individuals have been conferred with specific rights under GDPR. Known as rights of the data subject, these rights include an individual’s ability to establish the existence of all personal information held about him or her by an organisation as well as the right to make a copy of such information available on request.  This is known as a Subject Access Request (SAR) procedure. GDPR introduces new SAR requirements which can prove costly for organizations if ignored.

This course was jointly developed by the Business Analysts Association of Ireland and the National College of Ireland. The course is delivered by NCI, the QQI-accredited provider.

The role of the business analyst is to identify the core business objectives of an organisation and its constituent parts and to ensure that the processes, procedures, systems and structures that are in place are the most effective and efficient to enable it to achieve its core objectives.

This professional course offers academic accreditation for business analysts and for those who play a leading role in improving business performance, either in their own company, or in a consultancy role to others, through the use of proven business analysis techniques.

If for any reason you need to cancel your place on the course, please ensure you are aware of our cancellation policy.

The DevOps Foundation Certification course has been designed to help accelerate and ensure the success of your improvement efforts. These workshops bring recognized DevOps, Service Delivery, and Automation experts into your company to provide valuable lessons learned and best practices from high performing organizations across the industry.

With the rapid growth in data storage solutions, many organisations no longer see data retention as a high-cost item. The temptation to retain all things data is so strong and with greater access to technology due to reduced costs, perpetual retention of both manual and electronic data may be perceived as convenient and not necessarily expedient as it involves “a lot work”. But with this comes increased exposure to the risk of data loss, unauthorised access, and ultimately, reputational damage. Retaining data indefinitely without a legal basis or justification can constitute an infringement under GDPR can attract fines.

GDPR comes packaged with requirements that encourage accountability and governance for the protection of personal data for organizations involved in the processing of such.  Accountability is now an important and explicit requirement under GDPR. Simply put, accountability requires that organisations process personal data lawfully and accurately in a transparent manner. There must be one or more legitimate reasons why personal data is effectively processed and where appropriate, minimally retained. 

Prepare your organisation for the changes under the new EU General Data Protection Regulation with this advanced data protection training course. Learn how to facilitate, accommodate and implement the new requirements before their enforcement in 2018.

Individuals have been conferred with specific rights under GDPR. Known as rights of the data subject, these rights include an individual’s ability to establish the existence of all personal information held about him or her by an organisation as well as the right to make a copy of such information available on request.  This is known as a Subject Access Request (SAR) procedure. GDPR introduces new SAR requirements which can prove costly for organizations if ignored.

An ICS Skills exam session offers candidates the opportunity to sit an online exam from the following list:

• ECDL Core Level modules (available in Office 2007, 2010 and 2013)
• ECDL Advanced Level modules (available in Office 2007, 2010 and 2013...

A one-year, part-time and online degree programme accredited by DIT and delivered by Digital Skills Academy. This programme is taught by respected industry leaders and innovators and pioneers the latest developments in online learning and virtual team-working.

This course was jointly developed by the Business Analysts Association of Ireland and the National College of Ireland. The course is delivered by NCI, the QQI-accredited provider.

This course will start in November, dates will be confirmed shortly.

Many software projects are managed and performed in a volatile environment where customer and end-user requirements emerge throughout development. As a result of this instability, traditional predictive or “waterfall” approaches to software development can fail and result in poor work practices and dependence on “heroic behaviour” to drag projects over the line. “Lightweight” or agile methods were created to tackle this issue. This course presents...

This two-day course sets out essential concepts and skills relating to the fundamentals of digital marketing, including creating a web presence, optimising content for search engines, using social media platforms, carrying out online marketing and advertising across a range of services as well as monitoring and improving campaigns using analytics.

Over 70% of the organisations using agile have selected Scrum as their method of choice. Getting a suitable certification in Scrum helps ensure the competency of staff involved in implementing Scrum effectively and getting the business benefits of agile development. A key role in this is of course the Scrum Master role...

This course equips you to critically assess where and how you should spend your time to maximise your own personal development and deliver better business results through Digital Transformation.

Be confident that your organisation’s policies and procedures are legally compliant with data protection legislation by completing Ireland’s first certified data protection practitioner programme.

A Solutions Architect is an expert in many categories. They should have hands-on experience in multiple industries and across several disciplines. They can master a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices. Akin to that, they should also possess skill and understanding of a variety of Operating Systems. A broad and deep understanding of...

An ICS Skills exam session offers candidates the opportunity to sit an online exam from the following list:

• ECDL Core Level modules (available in Office 2007, 2010 and 2013)
• ECDL Advanced Level modules (available in Office 2007, 2010 and 2013...

Be confident that your organisation’s policies and procedures are legally compliant with data protection legislation by completing Ireland’s first certified data protection practitioner programme.

GDPR comes with a requirement for organizations to take a risk based approach when processing personal data. This is particularly relevant where data processing can pose a high risk to the fundamental rights and freedoms of individuals. A risk based approach is defined as a process that facilitates the identification of privacy related risks and subsequently allows for development of strategies to mitigate the impact of such risks.

Data Breaches are an increasingly common occurrence in today’s technologically driven world. News of enterprise level data breaches continues to grace news headlines daily. GDPR imposes notification obligation on organizations, failure of which can incur sanctions as well as effective, proportionate and dissuasive fines. An organization may get over and eventually forget a data breach occurrence, those who have been affected by the breach do not.  

GDPR comes with a requirement for organizations to take a risk based approach when processing personal data. This is particularly relevant where data processing can pose a high risk to the fundamental rights and freedoms of individuals. A risk based approach is defined as a process that facilitates the identification of privacy related risks and subsequently allows for development of strategies to mitigate the impact of such risks.

With the rapid growth in data storage solutions, many organisations no longer see data retention as a high-cost item. The temptation to retain all things data is so strong and with greater access to technology due to reduced costs, perpetual retention of both manual and electronic data may be perceived as convenient and not necessarily expedient as it involves “a lot work”. But with this comes increased exposure to the risk of data loss, unauthorised access, and ultimately, reputational damage. Retaining data indefinitely without a legal basis or justification can constitute an infringement under GDPR can attract fines.

Data Breaches are an increasingly common occurrence in today’s technologically driven world. News of enterprise level data breaches continues to grace news headlines daily. GDPR imposes notification obligation on organizations, failure of which can incur sanctions as well as effective, proportionate and dissuasive fines. An organization may get over and eventually forget a data breach occurrence, those who have been affected by the breach do not.  

GDPR comes packaged with requirements that encourage accountability and governance for the protection of personal data for organizations involved in the processing of such.  Accountability is now an important and explicit requirement under GDPR. Simply put, accountability requires that organisations process personal data lawfully and accurately in a transparent manner. There must be one or more legitimate reasons why personal data is effectively processed and where appropriate, minimally retained. 

Become an inspirational, influential and effective leader, and discover how to empower and motivate your team to achieve exceptional results. In addition, the powerful individual executive coaching sessions will help you to identify your key strengths and build on them, become aware of and improve developmental areas.

Audits are used to identify any issues of concern about the way the organisation deals with personal data and to recommend solutions. Under GDPR, organizations now have an obligation to audit their data processing activities.  A data controller or processor’s ability to conduct its own data protection audit is an invaluable skill to have when ensuring compliance obligation under GDPR.

Data Protection by Design is an approach to system design which takes privacy into account throughout the whole service, product or systems design process. Protection of personal data should not be retrofitted or seen as an afterthought but instead be seen as integral to systems development. Before the first line of code is written, as a data controller you should ask the following question should be asked;

1. What does the use of personal data mean for the customer?

2. What  risks will the use of personal data pose to the fundamental rights of individuals?

3. Are the necessary technological measures in place to safeguard processing of personal data?

With the rapid growth in data storage solutions, many organisations no longer see data retention as a high-cost item. The temptation to retain all things data is so strong and with greater access to technology due to reduced costs, perpetual retention of both manual and electronic data may be perceived as convenient and not necessarily expedient as it involves “a lot work”. But with this comes increased exposure to the risk of data loss, unauthorised access, and ultimately, reputational damage. Retaining data indefinitely without a legal basis or justification can constitute an infringement under GDPR can attract fines.

GDPR comes packaged with requirements that encourage accountability and governance for the protection of personal data for organizations involved in the processing of such.  Accountability is now an important and explicit requirement under GDPR. Simply put, accountability requires that organisations process personal data lawfully and accurately in a transparent manner. There must be one or more legitimate reasons why personal data is effectively processed and where appropriate, minimally retained.