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Croke Park, Jones Road, Dublin 3    
Thursday, 14 September 2017

Annual IT Service Management Conference
hosted by itSMF Ireland

Register here

Conference Theme: Managing Service Risk

How to create business value through effective risk management.

The Annual IT Service Management Conference hosted by itSMF Ireland provides a forum for IT Service Management professionals to exchange views, share experiences and participate in the development and promotion of best practice, and standards of ITSM.

The conference exceeded my expectations. The quality of the speakers and relevance of the topics made this a very worthwhile day.
Stephen Kerr, Vodafone Ireland

An insightful day which helped optimise the approach I need to use analysis requirements.
Robert Henderson, The Convention Centre

The conference covers the business interests of as many IT professionals as possible, developing a growing portfolio for those services, increasing awareness for the field of ITSM, amongst many others.


** Early Bird prices available until the 18 August 2017 **

Non-member rate includes a year’s membership to itSMF.

Members rate - €150 €120

Non-members rate - €300 €240

ITSMF-members:    Book here

Sign in to claim your member discount

Previous Speakers

Kaimar Karu

Fran Davern

itSMF Ireland

Dave Van Herpen

Eddy Pauwels

Clarive Software

John Griffiths

Andrew Humphrey

Head of Service Management,
Auto Trader

Stuart Wright

Mark Kellett

Bank of Ireland

Stuart Rance

Colin McEvoy

Bank of Ireland

Michael Brophy

Jon Morley

Service Transition Manager,
University of Nottingham

Andrew Vermes

Vawns Murphy

Senior Analyst,

Check back regularly for updates to our 2017 Annual Conference.

Who should attend?

itSMF Ireland is a not-for-profit organisation affiliated to itSMF International, a global membership organisation, established to promote and develop best practice in IT Service Management.

Since 1991, itSMF Ireland has been a prominent player in the on-going development and promotion of IT Service Management best practice, standards and qualifications.

Previous roles representing their organisations included:

  • IT Service Managers
  • Heads of IT
  • Help Desk Managers
  • Customer Service Managers
  • Project Managers
  • Members of itSMF Ireland and many more

Leave your contact details to explore our partnership opportunities.

Conference Venue

The National IT Service Management Conference will be held on Thursday, 14th September 2017, at:


Croke Park
Jones Road
Dublin 3
  +353 (0)1 8192300


Previous Sponsors

Sponsorship Opportunities

Be a sponsor of Ireland’s only IT Service Management conference and workshops, where ITSM professionals gather to share and discuss how to manage and deliver better services to our customers.

The National IT Service Management Conference is Ireland’s only IT Service Management conference, making your sponsorship all the more meaningful.


As a sponsor of the conference, you will have the opportunity to exhibit your products and services, participate as a speaker/ panellist, share your views on the challenges IT Professionals face in providing excellent IT services and show what your company can provide to achieve agile projects, effective KPI’s and long-term goals.

To discuss Sponsorship and Exhibition Opportunities, contact us at: or on
01 23 777 88