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Croke Park, Jones Road, Dublin 3    
Tuesday, 11 September 2018

Annual IT Service Management Conference
hosted by itSMF Ireland

View Conference Photos

Register here

Conference Theme:

Embracing the Future of Service Management

The Annual IT Service Management Conference hosted by itSMF Ireland provides a forum for IT Service Management professionals to exchange views, share experiences and participate in the development and promotion of best practice, and standards of ITSM.

The conference exceeded my expectations. The quality of the speakers and relevance of the topics made this a very worthwhile day.
Stephen Kerr, Vodafone Ireland

An insightful day which helped optimise the approach I need to use analysis requirements.
Robert Henderson, The Convention Centre

The conference covers the business interests of as many IT professionals as possible, developing a growing portfolio for those services, increasing awareness for the field of ITSM, amongst many others.

2018 Speakers

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Check back regularly for updates to our 2018 Annual Conference.


Non-member rate includes a year’s membership to itSMF.

Members rate - €150

Non-members rate - €300

ITSMF-members:    Book here

Sign in to claim your member discount

Who should attend?

itSMF Ireland is a not-for-profit organisation affiliated to itSMF International, a global membership organisation, established to promote and develop best practice in IT Service Management.

Since 1991, itSMF Ireland has been a prominent player in the on-going development and promotion of IT Service Management best practice, standards and qualifications.

Previous roles representing their organisations included:

  • IT Service Managers
  • Heads of IT
  • Help Desk Managers
  • Customer Service Managers
  • Project Managers
  • Members of itSMF Ireland and many more

2018 Sponsors





Read Synopsis

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Sponsorship Opportunities

Be a sponsor of Ireland’s only IT Service Management conference and workshops, where ITSM professionals gather to share and discuss how to manage and deliver better services to our customers.

The National IT Service Management Conference is Ireland’s only IT Service Management conference, making your sponsorship all the more meaningful.


As a sponsor of the conference, you will have the opportunity to exhibit your products and services, participate as a speaker/ panellist, share your views on the challenges IT Professionals face in providing excellent IT services and show what your company can provide to achieve agile projects, effective KPI’s and long-term goals.

To discuss Sponsorship and Exhibition Opportunities, contact us at: or on
01 23 777 88

Leave your contact details to explore our partnership opportunities.

Conference Venue

The National IT Service Management Conference will be held on Tuesday, 11th September 2018, at:


Croke Park
Jones Road
Dublin 3
  +353 (0)1 8192300