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Name Avnet Client Solutions
Address 14 Joyce Way
* Park West
* Dublin 12
Main Contact John O'Mahoney
Email bsm@clients.ie
Web Site http://www.clients.ie/


Description

Avnet Client Solutions are an IT Service Management solution provider, with over 15 years experience delivering solutions to the Irish market.

Through our partnership with BMC Software and other leading industry software companies we provide a range of solutions that deliver a unified platform for managing IT. We offer solutions across your entire IT organisation, from mainframe to distributed systems, physical to virtual, operations to support. Our consultancy services can advance your IT Service Management initiative or implement any of our solutions with the necessary expertise.


Services

Service Management Solutions: BMC Remedy, BMC Service Desk Express
System Monitoring: BMC ProactiveNet
Network Monitoring: Entuity EYE
Alert Management: Alarmpoint
Remote Support Management: Bomgar
Password Management: Hitachi ID Systems
Provisioning, Patch Management, Application Management: BladeLogic


Consulting

Avnet Client Solutions has been implementing and supporting IT Service Management Solutions since the mid 1990's and our support team ClientCare, have an extensive team of technical consultants and support analysts to cater for your support and maintenance needs. Our consultants are ITIL Managers V3 Certified and Prince 2 Certified.

Business Case Development: Understand and quantify the range of benefits and costs for any size or type of IT Service Management program
Roadmap Design Services: Assess your current situation and determine optimal routes to value
Project Execution Services: Implement, configure, and integrate defined solution components
Value Realization Services: Perform periodic technology tuning, enhance your processes, and optimize organizational best practices
Maturity Assessment: Understand where you are today with IT Service Management, so you can take advantage of current investments and supplemental solutions


Training

ITIL Foundation V3
ITIL Overview
ITIL Managers
Airport Simulation.
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